System Status

Find real-time status for all Turbify services.

Open Issues

The following issues may be currently impacting your service. Click the "I'm Affected" button to receive email status updates.

Merchant Solutions Registration Manager temp unavailable

Product: Merchant Solutions

Open Since:

Registration Manager (https://help.turbify.com/s/article/SLN19148) is temporarily unavailable starting on April 26th. This feature will return at a date to be determined.


If you'd like to be notified when this feature becomes available again, please click the "I'm Affected" link to the right.

Small Business customers based in India may see an error when making payments.

Product: Web Hosting

Open Since:

As you may already be aware, the Reserve Bank of India (RBI) implemented new requirements around recurring payments effective October 1st 2021. This new mandate requires additional approvals for any recurring payments beyond 5,000 rupees. Yahoo Small Business is not currently set up to complete the requirements for our subscriptions.


As all of our subscriptions bill on a recurring basis, we are unable to accept payment methods originating from India.


Use a payment method based outside of India (either a credit card or PayPal account) to renew your services moving forward. You can find out how to add a new payment method in this help page.




Unable to make payments or clear pending invoices, getting Oops! Payment Declined error

Product: Small Business General

Open Since:

Some customers are facing issues in making payments/clear their pending invoices from the Billing information page.


The errors were getting cleared a while back, but are starting to come back again.


Our engineers are aware of the situation and working to resolve this.


Recently Closed Issues

The following issues have been resolved in the last 30 days and should no longer impact your account.

No closed issues found.

Open Issues

The following issues may be currently impacting your service. Click the "I'm Affected" button to receive email status updates.

There are currently no reported issues for this service.


Recently Closed Issues

The following issues have been resolved in the last 30 days and should no longer impact your account.

No closed issues found.

Open Issues

The following issues may be currently impacting your service. Click the "I'm Affected" button to receive email status updates.

There are currently no reported issues for this service.


Recently Closed Issues

The following issues have been resolved in the last 30 days and should no longer impact your account.

No closed issues found.

Open Issues

The following issues may be currently impacting your service. Click the "I'm Affected" button to receive email status updates.

There are currently no reported issues for this service.


Recently Closed Issues

The following issues have been resolved in the last 30 days and should no longer impact your account.

No closed issues found.

Open Issues

The following issues may be currently impacting your service. Click the "I'm Affected" button to receive email status updates.

Small Business customers based in India may see an error when making payments.

Product: Web Hosting

Open Since:

As you may already be aware, the Reserve Bank of India (RBI) implemented new requirements around recurring payments effective October 1st 2021. This new mandate requires additional approvals for any recurring payments beyond 5,000 rupees. Yahoo Small Business is not currently set up to complete the requirements for our subscriptions.


As all of our subscriptions bill on a recurring basis, we are unable to accept payment methods originating from India.


Use a payment method based outside of India (either a credit card or PayPal account) to renew your services moving forward. You can find out how to add a new payment method in this help page.





Recently Closed Issues

The following issues have been resolved in the last 30 days and should no longer impact your account.

No closed issues found.

Open Issues

The following issues may be currently impacting your service. Click the "I'm Affected" button to receive email status updates.

Merchant Solutions Registration Manager temp unavailable

Product: Merchant Solutions

Open Since:

Registration Manager (https://help.turbify.com/s/article/SLN19148) is temporarily unavailable starting on April 26th. This feature will return at a date to be determined.


If you'd like to be notified when this feature becomes available again, please click the "I'm Affected" link to the right.


Recently Closed Issues

The following issues have been resolved in the last 30 days and should no longer impact your account.

No closed issues found.

Open Issues

The following issues may be currently impacting your service. Click the "I'm Affected" button to receive email status updates.

There are currently no reported issues for this service.


Recently Closed Issues

The following issues have been resolved in the last 30 days and should no longer impact your account.

No closed issues found.

Open Issues

The following issues may be currently impacting your service. Click the "I'm Affected" button to receive email status updates.

There are currently no reported issues for this service.


Recently Closed Issues

The following issues have been resolved in the last 30 days and should no longer impact your account.

No closed issues found.

Open Issues

The following issues may be currently impacting your service. Click the "I'm Affected" button to receive email status updates.

Unable to make payments or clear pending invoices, getting Oops! Payment Declined error

Product: Small Business General

Open Since:

Some customers are facing issues in making payments/clear their pending invoices from the Billing information page.


The errors were getting cleared a while back, but are starting to come back again.


Our engineers are aware of the situation and working to resolve this.


Recently Closed Issues

The following issues have been resolved in the last 30 days and should no longer impact your account.

No closed issues found.

Open Issues

The following issues may be currently impacting your service. Click the "I'm Affected" button to receive email status updates.

There are currently no reported issues for this service.


Recently Closed Issues

The following issues have been resolved in the last 30 days and should no longer impact your account.

No closed issues found.