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Errors downloading mail via POP

Learn how to troubleshoot mail receipt issues on a mobile device or desktop mail app.

Article ID: SLN17510

There are a number of reasons you might experience difficulties with POP access.

Generate an app password

In order to send and receive your business email using POP (and IMAP) you must create an app password. Learn more.

Client settings

Is there a problem with the email client settings?

Check your POP settings.

For more information, see your client's POP configuration instructions.

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