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Business email address not active
Learn why an account is still showing Pending in your Email Control Panel and what steps to take.
Jun 20, 2024
Article ID: SLN17291
When you create an email address for someone, the email address isn't active until the account holder completes the steps in the email invitation. As soon as this is done, the email address will be active. If the person who you created the email account for lost the activation email, not to worry, just click Resend invitation.