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Reference Fields for UPS settings

Learn more about Reference Number shipping settings.

Article ID: SLN19708

In support of the Import Tracking Number feature, Turbify has made changes to the Reference Number field settings. Please review the changes outlined below to see how they may impact your current settings.

  • Reference Number 1 (Reserved) - This field is reserved to provide shipment visibility for tracking purposes as we review and revise shipping functionality and usage. Merchants will see a twenty-digit code appearing in this field. This number will also appear on shipping labels printed from Order Manager.
  • Reference Numbers 2-4 - Merchants can choose to set to Order Number, Domain Name, or Blank. Reference Number 2 will also appear on shipping labels printed from Order Manager. Reference Numbers 3-4 apply only to merchants exporting to UPS WorldShip.
  • Reference Number 5 - This field must be set to Order Number for WorldShip customers to use the Import Tracking Number feature. You must ensure that processing in WorldShip does not alter Reference Number 5 or else importing will not be successful.

Review or revise your Reference Number settings

  1. Sign in to your My Services page.
  2. Click the Store link.
    The Store link is under Control Panels.
  3. Go to Shipping Manager.
    The Shipping Manager link is under Order Settings.
  4. Go to Settings.
    The Settings link in Shipping Manager.
  5. In the Reference Number section, make selections using the pull-down menus for the Reference Number options applicable to you.
    The UPS Reference Number section.
  6. On the top-right or bottom-right, click the Update button when finished.
    The Update button.
  7. Return to Store Manager and publish your Order Settings.
    The Publish Order Settings link.