The PayPal Checkout Account Optional feature allows merchants to control whether or not PayPal presents your buyers with the ability to checkout at PayPal without a PayPal account (using a credit card). Merchants that are using PayPal as the sole payment method (no merchant account set up) can benefit for the Account Optional setting as this allows buyers the choice of using or signing up for PayPal or checking out without an account. Checking out without an account can save time for buyers without a PayPal account that may otherwise discontinue checkout if they were required to sign up for an account.

Note: Merchants selling downloadable goods should not enable the Account Optional feature. Buyers that purchase a downloadable good can return to the Order Status page for their order and download the item again and Turbify requires them to enter either the credit card number associated with the order, or the PayPal login name associated with the order to verify their ability to download. With Account Optional enabled (do not require PayPal account), a buyer will use a credit card to pay, but PayPal is unable to pass this data to Turbify in order to authenticate the buyer. If Account Optional is enabled and a buyer does use a credit card through PayPal to pay, the buyer will have no way to download the item if they do not download the item immediately after ordering.

The Account Optional feature is not recommended for merchants with a merchant account already set up for online payment processing. The Account Optional feature setting can be manually set by merchants but also automatically changes under certain conditions:

• PayPal Checkout only - For merchants that set up PayPal Checkout as the sole payment method, the Require PayPal Account setting is set to No allowing buyers to checkout without needing a PayPal account.
• Merchant Account added - For merchants with PayPal Checkout enabled that add a merchant account, the Require PayPal Account setting is reset to Yes meaning buyers must use or sign up for a PayPal account in order to checkout with PayPal.
• PayPal Checkout added - For merchants with a merchant account that enable PayPal Checkout, the Require PayPal Account setting remains set to Yes meaning buyers must use or sign up for a PayPal account in order to checkout with PayPal.
• Merchant Account removed - For merchants that set up both a merchant account and PayPal Checkout, and that remove their merchant account, the Require PayPal Account setting is reset to No allowing buyers to checkout without needing a PayPal account.

Merchants that wish to override the default settings for requiring a PayPal account can do so by going to the Advanced Settings page.

Manually set the Require PayPal account setting

1. Sign in to your My Services page.
2. Click the Store link.
   
3. Go to Payment Center.
   
4. Click the PayPal Checkout link if the module isn't already expanded.
   
5. Click the Edit button.
   
6. Do one of the following for the Required PayPal Account field:
   • Select Required to require buyers to sign into or sign up for a PayPal account when choosing to checkout using PayPal.
   • Select Not Required to allow buyers to checkout using PayPal without needing a PayPal account.
   
7. Click the OK button.
   
8. Return to Store Manager and publish your Order Settings.