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If I send a message to someone, how can I tell if they've received and read it?

Article ID: SLN17615

Business Mail does not currently offer a return receipt feature; there is no way to tell if others have received the messages that you've sent to them.

Note: Unread messages in your Sent folder merely indicate that you haven't opened them since you sent them. This doesn't indicate whether the recipient has received or read the message.