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How do I upload a file using Store Files?

Learn more about uploading images and documents to link to your store pages.

Article ID: SLN19795

The Store Files lets you keep a library of files that are used by your customer, but aren't part of your store. Here are a few things you might upload to Store Files:

  • Product manuals or spec sheets in PDF format.
  • Free demo version of a downloadable product.
  • Custom CSS or JS files used by your templates.

These files are uploaded to our content delivery network (CDN) and can be served to your visitors very quickly.

Note: While you can upload videos to embed in your store pages, we do not recommend doing so. Using a dedicated streaming service like YouTube to host your videos results in a much better viewing experience for your customers.

Upload files using the Advanced Upload tool

  1. Sign in to your My Services page.
  2. Click the Store link.
    The Store link is in the Control Panels column.
  3. Go to Store Files.
    The Store Files link is under Edit.
  4. Click the Upload button.
    The Upload button is near the top of the page.
  5. Click the Select a File button.
    Select a File is at the top left of the pop up.
  6. Select a file on your computer.
  7. Repeat steps 4 and 5, if desired.
  8. You can change your file names, if you like.
    Each file has its own name field.
    Note: File names can only contain upper-and lowercase letters, numbers, hyphens, and underscores.
  9. Click the Upload Files button.
    Upload Files is at the bottom of the files list.
  10. Finally, click the Publish All Files button.
    This button is near the top of the page.

Note: Some older browsers may have trouble with the Advanced Upload Tool. If you have issues, click Go to Basic Upload Tool after step 4.
The Go to Basic Upload Tool link
The Basic Upload tool.

You're now ready to reference these files in your store pages. Just click one of the files for a preview page with two different URLs:

  • Secure URL - Use this URL if you're referencing the file on other websites that use secure connections (https://)
  • Relative path - Use this URL to reference the file in your store pages.

Note: If you are enabling secure storefront, we recommend referencing the URLs of any insecure elements via the Relative path.

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