If you see an error when you click the activation link in your access invitation email, please contact your account administrator. You'll find this person's email address at the end of the invitation email. You might experience an error if your invitation is more than a week old; if your user profile was deleted or changed after the invitation was sent; or if there's a problem with our system, for example. If you are unable to activate your access, you may need to ask your administrator to do the following:
- Delete the user and add again. The Delete icon is on the top right of the user card in the Access Manager.
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