Three categories of people can work with business email accounts: Owners, Administrators, and Users. Learn more about Owner and Administrator roles.

Owner

An Owner is the individual who purchased the Small Business plan. The Owner ID is the login ID under which the plan was purchased. There can only be one Owner of a plan, and Owners can never be removed.

For business email, Owners can:

• Access and make changes to billing information
• Change and cancel plans
• Edit domain information (WHOIS)
• Lock and unlock a domain
• Assign administrator privileges
• Create, edit, and delete email addresses

Administrator

Administrator access can be assigned by the owner or by an existing administrator. Administrator roles can be created in Web Hosting and Merchant Solutions plans via Access Manager.

For business email, Administrators can:

• Create, edit, and delete email addresses
• Assign administrative privileges to other users

Important: Since Administrators can delete or initiate changes for any email address associated with the plan, choose your Administrators well!

Learn how Owners and Administrators can create their own business email accounts.

User

User is the basic level of business email access. Each account has User privileges.

Users can:

• Sign in to their business email inbox
• Send and receive messages

Users cannot see or take action on any other area of the account.

Learn how to create a business email account for a user.