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Set up business mail in iOS

Configure the native Mail app to download your messages via IMAP.

Article ID: SLN17483

Please note that to send and receive your business email in this app, you must create an app password. Learn more. Tip: After you generate your app password, you may wish to make a note of it in your mobile device's Notes app and then copy/paste it into your mail settings.

Set up business mail on iOS with IMAP

  1. Tap Settings.
    Settings icon for iOS 11
  2. Tap Mail.
    Tap Mail.      
  3. Tap Accounts.
    Tap Accounts    
  4. Tap Add Account.
    Add Account.    
  5. Tap Other.
    Tap Other.    
  6. Tap Add Mail Account.
    Add Mail Account.
  7. Enter the following:
    • Name - The name you want on your outgoing email.
    • Email - Your full business mail email address.
    • Password - The app password you created. Learn more about app passwords.
    • Description - A descriptive name for your account.
    Your email information.
  8. Tap Next.
  9. IMAP is the default option selected.
    IMAP
  10. Under Incoming Mail Server, enter the following: Incoming Mail Server settings.
  11. Under Outgoing Mail Server, enter the following:
    • Host Name - smtp.bizmail.yahoo.com
    • User Name - Your full business mail email address.
    • Password - The app password you created. Learn more about app passwords.
    Outgoing Mail Server settings.
  12. Tap Next.
  13. Tap Save. Note: You'll be redirected back to the screen where you'll see your current email accounts.
  14. Tap the account you just set up.
    Your account.
  15. Tap your account under the IMAP heading.
    Your IMAP account.
  16. Scroll down and tap Advanced.
    Advanced.
  17. Under Incoming Settings, use the following settings:
    • Use SSL - On
    • Authentication - Password
    • IMAP Path Prefix - Blank or "/"
    • Server Port - 993
    Incoming Settings.
  18. Tap Account to go back to the Advanced screen.
  19. Under Outgoing Mail Server, tap smtp.bizmail.yahoo.com.
    Outgoing Mail Server settings.
  20. Under Primary Server, tap smtp.bizmail.yahoo.com.
    The Primary SMTP Server.
  21. Under Outgoing Mail Server, use the following settings:
    • Host Name - smtp.bizmail.yahoo.com
    • User Name - Your business mail email address.
    • Password - The app password you created. Learn more about app passwords.
    • Use SSL - On
    • Authentication - Password
    • Server Port - 465
    SMTP server information.
  22. Tap Done.
  23. Tap Account to go back to the Advanced screen.
  24. Tap Done.

Congratulations! You can now send and receive emails with your iOS device.

Note: iOS devices can keep previous SMTP settings stored and enabled - even after new SMTP settings are added. If you see a connection error once the setup is complete - SMTP connection errors in particular - it's recommended to delete the mailbox, close the app, restart the device, open the app, and then re-enter your settings. This should disable previous SMTP settings. If needed, generate a new app password to replace the previous one.

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