Private Domain Registration helps shield you from unwanted solicitors. When third-parties locate your domain information in the public WHOIS database, they will find, instead of your personal contact information, an email address, postal address, and phone number for Turbify's domain name registration partner, Tucows. A viewer who would like to communicate with the registrant, administrator, technical contact, or billing contact for your domain will be able to send his message only through Tucows (Please be aware that Tucows reserves the right to disclose your contact information to comply with laws and other regulations as it deems appropriate. Learn more.)
When an interested third-party sends a message regarding your domain, the communication will be received by Tucows, who will handle these communications in the following ways:
Email
Emails will be scanned to determine if they can be categorized as bulk mail, or spam. Emails marked as spam will not be delivered. If the email is determined not to be spam, Tucows will send an automatic reply to the sender with a link to an online contact form.
Like the original email, the information in this form will be reviewed and discarded if it is determined to be spam. Legitimate communications will be forwarded to you, the domain owner, or to your administrative, technical, or billing contact at the email address currently on file (but hidden from public view) in the WHOIS database.
Postal Mail
Tucows will open all postal mail sent to your domain and will destroy any communications it determines to be junk mail. Remaining letters that require proof of receipt and are traceable (such as certified, express, or courier mail) will be scanned, and the scans emailed to the administrative contact of your domain at the email address currently on file (but hidden from the public) in the Tucows database. If the mail is too large to be scanned, Tucows will forward the mail to your administrative contact, free of charge, at the postal address on file.
Note: Tucows will keep your original mail for 30 days, and store copies of your scanned mail for seven years.
Telephone
If a third-party tries to contact you via the phone number listed in the public WHOIS database, an answering service will instruct the caller in how to contact you using the email or postal mail methods outlined above.
For more information about how Tucows will handle communications to your domain contacts, please see Tucows' Registration Agreement.
