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Promotion Status

Learn more about the different statuses of your offers in Promotions Center.

Article ID: SLN19443

A promotion can have one of the following statuses:

Active

This indicates that a promotion is currently available to customers. In order to make a promotion available for customers, make sure it has been published.

Expired

The promotion end date has passed. If you would like to make this promotion active again, you need to modify the promotion end date, and then use the Publish Now button.

Paused

The promotion has been paused. Suspending a promotion can be useful when you want to temporarily make a promotion unavailable.

Draft

The process of creating a promotion has been started. If you started to create a promotion, but did not get to complete creating it, the promotion will have a status of Draft, instead of making you start the process all over.

Limit Reached

The allowed number of uses for the promotion has been reached. When a promotion has reached it's usage limit it will no longer be available.