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My cross-sell reports do not show data from the last two days

Learn why you do not see recent data in your cross-sell reports.

Article ID: SLN19606

When viewing Cross-Sell reports in the Graphs section of Store Manager, you may notice that data from approximately the last 48 hours does not appear in the following reports:

  • Orders Driven by Cross-Sell
  • Orders Driven by Auto-Suggest
  • Orders Driven by Merchant Created Cross-Sell Rules
  • Revenue Driven by Cross-Sell
  • Revenue Driven by Auto-Suggest
  • Revenue Driven by Merchant Created Cross-Sell Rules

Merchants should note that data reporting for the reports listed above may be delayed for up to 48 hours. Data reporting for other Cross-Sell reports may be delayed for up to 24 hours.