You can create folders and subfolders as well as rename and delete these folders. Note: Creating subfolders is only available in Full-featured Mail. However, once you create a subfolder in Full-featured Mail, you can still access them in Basic Mail.

Jump to:

• Create a folder in Full-featured Mail
• Create a subfolder in Full-featured Mail
• Rename a folder or subfolder in Full-featured Mail
• Delete a folder or subfolder in Full-featured Mail
• Create a folder in Basic Mail
• Rename a folder in Basic Mail
• Delete a folder in Basic Mail

Create a folder in Full-featured Mail

1. Sign in to your business email account.
2. On the left under Folders, click New Folder.
   
3. Enter a name for the new folder.
   
4. Click the curved arrow to the right of the field or tap your Enter or Return key to confirm the name.
   
   You'll see a confirmation that your new folder was created.
   

Create a subfolder in Full-featured Mail

1. Sign in to your business email account.
2. Right-click the folder to which you wish to add a subfolder then select Create subfolder.
   
3. Enter a name for the new subfolder.
   
4. Click the curved arrow to the right of the field or tap your Enter or Return key to confirm the name.
   
   You'll see a confirmation that your new subfolder was created.
   

Rename a folder or subfolder in Full-featured Mail

1. Sign in to your business email account.
2. Right-click the folder or subfolder that you wish to rename then select Rename folder.
   
3. Enter a new name for the folder or subfolder.
   
4. Click the curved arrow to the right of the field or tap your Enter or Return key to confirm the new name.
   
   You'll see a confirmation that your folder or subfolder was renamed.
   

Delete a folder or subfolder in Full-featured Mail

Important: When you delete a folder or subfolder, it will be deleted immediately. You won't see a confirmation dialog asking if you're sure that you wish to delete the folder or subfolder.

1. Sign in to your business email account.
2. Right-click the folder or subfolder that you wish to delete then select Delete folder.
   
   You'll see a confirmation that your folder or subfolder was deleted.
   

Create a folder in Basic Mail

1. Sign in to your business email account.
2. On the left side next to Folders, click Edit.
   
3. Under Add folder, enter a folder name then click the Add button.
   
   The new folder has been created and will appear under Edit folders.
   

Rename a folder in Basic Mail

1. Sign in to your business email account.
2. On the left side next to Folders, click Edit.
   
3. Under Edit folders, click the Rename link to the right of the folder name.
   
4. Under Rename folder, enter a new folder name then click the OK button.
   
   The folder has been renamed.
   

Delete a folder in Basic Mail

1. Sign in to your business email account.
2. On the left side next to Folders, click Edit.
   
3. Under Edit folders, click the Delete link to the right of the folder name.
   
4. In the Delete folder dialog, click the OK button. The folder will be deleted.
   

See Also:

• Filters in business email
• Search for messages in business email
• Sort emails
• Business email Index