If you signed up for an annual plan, we'll bill you each year on the anniversary of your billing cycle (please note that Domains plans will renew 14 days prior to your anniversary). For example, if you opened your store on April 4, 2022, we'll bill you again on April 4, 2023 for the next year of service. If you signed up for a monthly plan on April 4, then you'll be billed for the next month on May 4. Note: On the Invoice History tab of your My Account page, you can view the last 2 years of your invoice history. Learn more.
View your next payment date
- Sign in to your My Services page.
- Click the Billing Information link.
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This will take you to your Subscriptions page.
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- On your Subscriptions page, click the Renewal Info button to the right of Payment Method.
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- In the Here are your renewal details dialog, you'll see the next billing date and the amount you'll be charged for the upcoming renewal under Amount Due and Renewal Date.
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Note: If your service renews annually, we'll email you 30 days before your due date so you'll have a chance to review your billing information.
For domain renewals, you will receive renewal notices 90 and 60 days before the domain expiration date. If your billing information is up-to-date, there's no need to do anything. If the billing becomes past due, you will receive additional notices 5 days before and 3 days after the domain expiration date.
Transaction Revenue Share
Transaction fees for Merchant Solutions, Stores, and Store v.1 are billed on the 6th of the month following the billing period. For example, transaction fees for January are billed on February 6th.
Adjustments
Orders marked Canceled or Fraudulent will not be included in your transaction revenue share fees. These orders will either not be included or will be credited depending on when they were received and when the order was marked Canceled or Fraudulent.
For example:
- An order received on January 10th, canceled on January 11th, will not be included in the transaction revenue share fees billed on February 6th.
- An order received on January 30th, and canceled on February 7th, would first appear as a charge on February 6th, and then appear as a credit in an adjustment statement arriving prior to March 6th.
See Also:
