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How do I update my billing information?

Learn how to change your card billing address and expiration date, add a new credit or debit card, add a PayPal account, and change which payment method we bill for your service. If your account is past due, this will bring it current.

Article ID: SLN17132

There are a number of changes you can make to your billing information:

Note: If your credit/debit card has an updated expiration date, it may have a new card verification value as well. If this is the case, you will need to follow the steps to add a payment method.

Note: Pre-paid cards and gift cards may not pass the AVS (address verification system) check and may also have issues with recurring charges. Pe-paid cards and gift cards may also have issues with refunds. Please use a standard credit/debit card. For PayPal, make sure that your PayPal account is attached to a bank account. If a PayPal account has a balance on it and no bank account attached to it, it may also have issues with recurring charges.

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