If you are alerted that your account is past due, you will receive a series of emails sent to your primary email address. The amount past due for your account will appear listed in the emails. You can also check for past due invoices on your Billing Information page.

Note: If you're receiving past due notices and your credit card has expired, we recommend updating the payment method by adding the card with the updated expiration date as a new card. Then replace the existing card with the new card for your services. Finally, delete the expired card from your account.

View and pay your past due invoice(s)

1. Sign in to your My Services page.
2. Click the Billing Information link.
    
3. Go to Invoices.
   
4. Click the Invoices Due tab.
   
5. Place a checkmark next to the invoices you wish to pay then click the Pay now button.
   

You can then update your billing information to reconcile your past-due account. Note: The new payment method will also be used to pay future invoices unless it is changed again.