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Change your reply-to address in business email

Learn how to change the email address to where your recipients' replies are sent.

Article ID: SLN22036

Replies to messages sent from business email accounts are delivered to the sending account by default. You can change it. Please note that if you wish to add a new reply-to address in Full-featured Mail, you will need to add a send-only email address in order to have that email address appear as an option. Note: Business email aliases will automatically be available to add as a reply-to email address.

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Change your reply-to address in Full-featured Mail

  1. Sign in to your business email account.
  2. Click the Settings icon.
    The Settings link.
  3. Click More Settings.
    The More Settings link.
  4. Select Mailboxes.
    The Mailboxes link.
  5. On the Mailbox management pane under Mailbox list, select the email address you wish to use as the reply-to address.
    Selecting an email address.
  6. Click the arrow to the right of Reply-to address then select which email address you wish to be the reply-to address.
    Selecting a reply-to address.
  7. Click the Save button.
    The Save button.

Change your reply-to address in Basic Mail

  1. Sign in to your business email account.
  2. On the top-right, select Settings from the pull-down menu then click the Go button.
    Go to Settings.
  3. From the Settings tab, enter a new reply-to address in the Reply-to address field.
    The Reply-to address field.
  4. Click the Save button.
    The Save button.

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