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If you signed up for an annual plan, we'll bill you each year on the anniversary of your billing cycle (please note that Domains plans will renew 14 days prior to your anniversary). For example, if you opened your store on April 4, 2022, we'll bill you again on April 4, 2023 for the next year of service. If you signed up for a monthly plan on April 4, then you'll be billed for the next month on May 4. Note: On the Invoice History tab of your My Account page, you can view the last 2 years of your invoice history. Learn more.
Note: If your service renews annually, we'll email you 30 days before your due date so you'll have a chance to review your billing information.
For domain renewals, you will receive renewal notices 90 and 60 days before the domain expiration date. If your billing information is up-to-date, there's no need to do anything. If the billing becomes past due, you will receive additional notices 5 days before and 3 days after the domain expiration date.
Transaction fees for Merchant Solutions, Stores, and Store v.1 are billed on the 6th of the month following the billing period. For example, transaction fees for January are billed on February 6th.
Orders marked Canceled or Fraudulent will not be included in your transaction revenue share fees. These orders will either not be included or will be credited depending on when they were received and when the order was marked Canceled or Fraudulent.
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