If you're already selling online, Merchant Solutions makes it easy to switch.

Understand the switching process

Merchant Solutions streamlines your move with extensive support resources like 24-7 support.

Save your product information and pictures to your desktop

Before you shut down your old store, be sure to retain any product images, graphics, HTML pages, and important emails that you'd like to keep. If you don't save these files before you close your old store, you may not be able to reuse them in your Merchant Solutions store.

Move your product information to Merchant Solutions

To set up your new store, you'll need to move your product information to Merchant Solutions. You can do this by importing a file with all of your product information or by manually typing in the information.

There are three ways to move your product information:

• Option 1 - If you already have your product descriptions, prices, and other product information stored in a spreadsheet (like Microsoft Excel) or database (like Access or a database built into your ecommerce application), the fastest way to move your data is to:
  1. Export your existing list of product information as a .CSV file, a format common to spreadsheets and databases like Microsoft Excel and Access.
  2. Map your existing data to the fields required in Merchant Solutions. The easiest way to do this is to upload one product and then download the file. You can then see what data Merchant Solutions requires, and can reformat your file to have the same column headers.
  3. Upload your .CSV file to Merchant Solutions with all of your products. Learn more.
• Option 2 - If your product information is only stored in your existing web pages (because you built the pages yourself using HTML or a site building tool) you can use a similar process:
  1. Cut and paste your product descriptions, captions, and prices from your site into a spreadsheet like Microsoft Excel.
  2. Save the file in .CSV format and follow the same steps we outlined above.
• Option 3 - If you can't access your old product information or if you want to start over, you can manually enter your product information into Store Editor. Learn more.

Move your site design or design a new online store

Move over your site as is or create a new site design with our powerful tools, our developer network, or your favorite third-party site tools. You have several options for building your pages.

• Option 1 - Keep your existing website pages:
  1. Add your product information to Catalog Manager.
  2. Save your old product web page files and any associated graphics, images, or style sheets to your desktop.
  3. Cut and paste store tags into your web pages, so you can pull and display product information from your product database and your web pages can be automatically updated whenever you change product information in your product database. Learn more about store tags.
  4. Upload these revised pages to your Merchant Solutions account.
  Important: The Secure Storefront feature will only work with stores designed using Store Editor. If you wish to secure your store pages (HTTPS), you will need to use Store Editor. See Option 2.
• Option 2 - Create a new store design:
  If you want to improve on your old design or completely redesign your store, use our powerful Store Editor tool to build a distinctive online store. The Store Editor automatically creates search-engine optimized web pages in minutes for every product you have in your product catalog, without having to build the pages one at a time and without any programming.
  The Store Editor also creates your site structure so it's organized and easy to navigate. For example, the Store Editor can build individual product web pages for each digital camera that you sell and also create a digital camera product category page where customers can see all your digital cameras in one place. Learn more about Store Editor.
• Option 3 - Have a new store designed for you:
  Tap into our extensive Developer Network* to have professional designers or developers build a new online store that looks just the way you want. Get professional assistance for a quick start. Then take over managing your store with our easy-to-use tools.

Prepare your shopping cart, checkout pages, and payment processing

Complete your store setup process by choosing your shipping options, tax rates, and online payment processing provider.

• Specify single-page or multi-page checkout and personalize your checkout fields so you can continue to collect the same information.
• Use your own merchant account if it is compatible with the FDMS Nashville payment gateway. You can also use your existing account to process transactions offline. Learn how to set up your existing merchant account in Merchant Solutions.
• Connect an existing PayPal account to your new Merchant Solutions online store or add a new PayPal account to begin accepting online payments. Learn more about PayPal.
• Set up a Braintree Direct account to process orders in your store.

Move your domain name and email addresses

Step-by-step instructions guide you through the process:

Once your new online store is ready you'll be able to cancel your old ecommerce service and have your provider redirect your domain name to your new store hosted by Merchant Solutions. Find out how to ask your registrar to redirect your domain to Turbify or you can transfer your domain to Turbify.

*Additional fees apply