If your PayPal Checkout transaction settings aren't set to Automatic Capture, you'll need to capture funds manually from PayPal transactions in your Order Manager. Capturing funds moves the money authorized for the order from the buyer's account to your PayPal account.
Tip: We recommend that you perform all transactions (captures, refunds, and voids) through the Order Manager so your orders will show a record of each transaction event. Transactions processed outside the Order Manager, such as those processed at PayPal, won't be reflected in the Order Manager.
Conditions for capturing funds
- Funds must be captured within 29 days of the original authorization.
- The authorization must not have been voided.
- You can capture funds for an amount up to 115% (or an increase of $75, whichever is lowest) of the authorization / reauthorization total.
Capturing funds
- Sign in to your My Services page.
- Click the Store link.
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- Click the Orders link.
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- View the order you wish to process:
- In the all-new Order Manager, click the order link in the ID column.
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In classic Order Manager, enter the order number in the View a specific order field, then click the View button.
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- If PayPal was the payment method, the individual order page will show PayPal in the Payment section along with a Process through PayPal transaction panel. Enter the amount to capture in the Amount field. If you enter a partial amount, you can capture the balance of funds from the authorization / reauthorization within 29 days of the original authorization then click the Capture Funds button.
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The transaction will process, and you'll see the status on a confirmation screen. If successful, the transaction will be marked OK. After clicking OK to return to the Order Review page, you'll see Capture in the Payment section of the page.
Note: If you have PayPal Payments Pro, the process for capturing a sale is similar. Learn more.
See Also:
